Student Complaints of Faculty

The College respects the academic freedom of the faculty and will not interfere with it regarding the content, style, or teaching activities of any instructor. The following procedure is for a student with a complaint regarding an instructor’s handling of a class, professional demeanor, or course policy. This does not apply to a student dissatisfied with the outcome of a grade appeal per the Grade Appeal Policy or for being dismissed from a program or class.

1. The student should try to resolve conflicts with the instructor before filing a complaint. A student may file a written complaint with the appropriate Division Chair if the issue cannot be resolved. The complaint shall be as specific as possible in describing the conduct complained of and filed within 30 calendar days of the alleged conduct.
   
   
2. After the Division Chair has attempted to resolve the concern and the issue has not been resolved, the written statement will be referred to the Vice President of Academic Affairs for resolution.
   
   
3. After receiving and reviewing the complaint, The Vice President of Academic Affairs will inform the student and the instructor in writing of its receipt and request to meet with the student. After discussing the complaint with the student, the Vice President of Academic Affairs will meet with the Division Chair and the instructor to discuss the complaint.
   
   
4. A written response will be sent to the student regarding the Vice President of Academic Affairs’ discussion with the Division Chair and the instructor and any recommendations made within ten calendar days.