Frequently Asked Questions to the COVID-19 Response

As guidance changes from the local, state and national levels, these FAQs are updated to reflect the current circumstances. Please refer to this page daily as questions are added, removed, or edited.

Will face-to-face classes be held in the fall semester? (4/27/20)

Is Colby Community College providing student stimulus relief funds? (4/27/20)

How can I contact somebody in Student Affairs? (4/8/20)

Will I get a dorm refund? (4/21/20)

How will I get my refund?

How can I get items I need for classes, such as textbooks, out of my room?

Can I get back into my dorm room?  (5/6/20)

What about students who do not have other housing options besides the dorms?

How will I get my mail?

What if I need a proctor for my online classes?

Can I use the college swimming pool or the gym?

Will classes resume as normal?

Can I return to my job on campus?

Will the college still have a graduation ceremony on May 8? (5/6/20)

What if I need help coping with all of this?

Is the Endowment Foundation Auction canceled?

Are spring athletics still postponed?

How does this affect student-athletes who participated in a partial season? 

Are scholarships still being honored for student-athletes even though their seasons are canceled?

What is CCC doing?

Will face-to-face classes be held in the fall semester?

(Updated 4/27/20) CCC is planning to begin the semester as planned on August 17. However, alternate plans are being made if face-to-face classes are not possible. Vice President Bennett issued a memo stating that a decision will be made by June 1.

Is Colby Community College providing student stimulus relief funds?

(Updated 4/27/20) Yes. Eligible students can apply for funds using the application by Friday, May 15, 2020. 

For more information, please visit the Higher Education Emergency Relief Fund FAQ page.

How can I contact somebody in Student Affairs?

Even though most college employees are working remotely, we are continuing day-to-day operations as much as possible. A link to the campus directory is available at the bottom of any CCC web page, or you can review the Student Affairs directory.

 (4/21/20) Will I get a dorm refund?

Students are eligible for a prorated refund on their room and board. Please be aware that refunds will not be issued until the end of the semester after each room has been inspected for damages.

 How will I get my refund?

If you have not done so already, please log in to TrojanWeb and sign up for direct deposit through CashNet. This will be the most efficient channel for a refund, as we cannot guarantee what the process of mailing checks through the postal system will look like at that time.

How can I get items I need for classes, such as textbooks, out of my room?

If a student has left their textbooks in their dorms, they can contact Nikol Nolan (nikol.nolan@colbycc.edu  or 785.460.5490) and request to have their books mailed to them. Please allow five to seven business days for your request to be processed.

Can I get back into my dorm room?

(5/5/20) Governor Kelly’s stay-home executive order was changed to a "safer-at-home" order effective May 4, at 12:01 a.m. As a result, CCC began the dorm move-out process on May 5. The link for signing up for a time is: https://trojanadvisingcenter.setmore.com/

In the meantime if there are books, supplies, or medications you need now, please contact Nikol Nolan (nikol.nolan@colbycc.edu), so the items can be mailed to you.

What about students who do not have other housing options besides the dorms?

Colby Community College will continue to evaluate these instances on a case-by-case basis. Please be assured CCC will not move students out of residential housing if they have no other place to stay; in addition, we will ensure these students have food and other necessary resources.

How will I get my mail?

Mail will be forwarded once per week to students living on campus. Please send an email to mailroom@colbycc.edu with a complete forwarding address.

What if I need a proctor for my online classes?

Students can get information on proctoring by contacting CCC library staff members Megan Kistler (megan.kistler@colbycc.edu), Erin Adams (erin.adams@colbycc.edu), or Tara Schroer (tara.schroer@colbycc.edu). There are flexible times to help accommodate your respective schedules.

Can I use the college swimming pool or the gym?

To limit exposure to the virus, the campus is closed to the public until further notice. This includes the swimming pool, the Steve Lampe Athletic Center, the campus gym, fitness lab, and the college farm. Additionally, activities not sponsored by the college, including service club meetings that use college facilities, will not be held at CCC until further notice.

Will classes resume as normal?

Colby Community College would hope to conduct face-to-face courses again this semester; however, classes are being conducted online, where applicable, to ensure students can complete their respective coursework within the original published time frame.

Can I return to my job on campus?

In the interest of public safety, only positions that are essential to the day-to-operations of the College are needed until further notice.

(5/6/20 Will the college still have a graduation ceremony on May 8?

Following recommendations by federal, state, and local officials, a traditional graduation ceremony will not occur as originally scheduled on May 8.  However, a virtual commencement celebration will be held at 6 p.m. on May 15. The event will be streamed on Open Spaces Sports.

What if I need help coping with all of this?

While this transition is far from ideal, Colby Community College will make every reasonable effort to continue the same support services provided to students while attending face-to-face classes. With that in mind, students have access to tutoring and counseling services. The Admissions, Financial Aid, Student Accounts, and Student Support Services are also be available.

Is the Endowment Foundation Scholarship Auction Canceled?

The event has been postponed until further notice.  Beginning March 30, an executive stay-home order was put in place by Kansas Gov. Laura Kelly. 

Are spring athletics still postponed?

As of March 16, all NJCAA spring athletic events have been canceled. Additionally, the NIRA (rodeo) and IHSA (equestrian team) formally ended their seasons.

How does this affect student-athletes who participated in a partial season?  

The NJCAA has a FAQ page that provides guidance student-athletes.

Are scholarships still being honored for student-athletes even though their seasons are canceled?

Absolutely. Every student receiving an athletic-based or academic-based scholarship will have their scholarship fully honored.

What is CCC doing?

In an effort to maintain public safety, Colby Community College is strictly following guidance from the Centers for Disease Control and Prevention, the Kansas Department of Health and Environment and Protection, and local health officials.

Beginning March 23, about 70 percent of the institution's employees began working remotely. As of March 30, about 95 percent of employees transitioned to remote work. All buildings and other facilities are closed to the public and campus was cleaned with a chemical that kills the coronavirus. Additionally, CCC is assisting local and regional health officials as much as possible.

Even though most employees are not on campus, day-to-day operations are continuing. If you need to reach an employee, contact information is on the campus directory.

Additionally, updates are posted as necessary on the College website at www.colbycc.edu/covid19